Forbes Coaches Council is an invitation-only organization for successful leading business and career coaches. In this spotlight series, we profile our incredible members and share their advice with you.
Stacey Hanke is the Founder and Owner at Stacey Hanke, Inc. Stacey provides keynotes, training and mentoring for teams and executives. Every solution is designed to make her clients more effective, authentic and consistent, Monday to Monday®.
What inspired you to become a coach?
The impact my topic and delivery method has on others is what inspires me. Since communication is the core of everything we do, we all have opportunities to continue to improve. The reward is observing where my coachee begins (their delivery method, influence skills and level of self-awareness) and where I can take them.
What one piece of advice do you find yourself relying on most? Why?
Be consistent Monday to Monday. This applies to everything I do, from how I run my business, to how I communication and build relationships, to the focus and discipline it takes to see results. This is all based on being consistent.
What is the biggest hurdle your clients face? What advice would you give others struggling with this issue?
Most of our clients believe they’re more influential than they really are. This happens for several reasons; but mostly, the feedback they’ve received is flawed. When they ask others “how did I do?” they hear “good” or “nice job.” The second reason is lack of self-awareness. Most people believe how they feel when they communicate determines their effectiveness. The third reason is that they do not regularly see and hear themselves through the eyes and ears of their listeners. This can easily be accomplished if more people audio or video record themselves on a regular basis.
My advice is to avoid letting feeling be your guide. Video and audio record yourself on a regular basis to see what is really going on, rather than what you believe to be true about how you speak. Also, make sure you receive constructive and honest feedback daily.
As well, get comfortable being uncomfortable. Leaders crave discomfort because they know that this is when they grow personally and professionally.
Additionally, during all conversations, focus on your message and delivery. How do you show up, how do your listeners experience you, and what do you leave behind? This is critical because true influence means having influence on your listener long after the interaction has occurred.