Leveraging HR as a Competitive Advantage With Nancy Alonso

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In this video clip, Nancy Alonso, chief human resources officer at Medulla, outlines the areas where human resources can provide a competitive advantage. By understanding the needs of the operational departments, HR can use talent acqisition to deliver quality talent in advance of a growth curve. The HR team can also help managers understand their HR metrics, including cost of hire, retention, reasons for leaving, employee engagement, etc.

Human capital is the highest cost within an organization, and so if HR does their part they can certainly help curtail that cost and make the organization much more competitive.”

More about our expert: Nancy Alonso provides leadership, strategy and direction in various areas within the human resources function. Through talent acquisition, learning and development, employee compensation, rewards and recognition, employee relations, organization development, regulatory compliance and employee communications, Alonso is leading Medulla’s commitment to being one of the world’s best employers. Prior to joining Medulla, she was Vice President of Human Resources for Vista Health Systems and NeuroSource, leading several change management initiatives to increase employee engagement in support of business goals. Alonso has over 20 years of experience in the human resources field and has supported change management initiatives within organizations in the healthcare, food packaging and manufacturing industries. She holds a master’s degree in industrial relations and a bachelor’s degree in psychology from Loyola University Chicago.

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