Creating a Positive Work Environment With Catherine Mattice Zundel

In addition to membership benefits, Forbes Councils offers access to educational materials featuring successful entrepreneurs. [Note: The full benefit is Forbes Councils members only — click here to find out if you qualify — though everyone can find more videos on our YouTube channel, here.]

In this video clip, Catherine Mattice Zundel, president of Civility Partners, defines a positive work environment as an environment in which employees love and are excited about four different things: their job and work tasks, their customers, their coworkers and the organization’s vision and mission. If you can get your team excited about these four elements, you will have a positive work environment.

What does a good work environment look like and how can we ultimately achieve that?”

More about our expert: Catherine M. Mattice, MA, SPHR, SHRM-SCP is president of consulting and training firm Civility Partners and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has been published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc., the Huffington Post, Entrepreneur, The Washington Times, Psychology Today and Bloomberg.

Catherine is past president of the Association for Talent Development (ATD), San Diego chapter, and one of the founders (and current president of) the National Workplace Bullying Coalition. In his foreword to her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.

Forbes Councils members: Discover more great content at forbescouncils.com/education.