Delivering an Effective Message With G. Riley Mills

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In this video clip, G. Riley Mills, co-founder of Pinnacle Performance Company, outlines a three-step process for improving your communication when delivering a message, whether it’s in a meeting or during a presentation. First, analyze your audience and understand what they’re looking for. Next, identify how you want them to feel and what you want them to do as a result of your message. Finally, modify your delivery in terms of your gestures, voice and word choice.

Our bodies are billboards, and we’re constantly sending out messages to an audience or a client or a boss.”

More about our expert: G. Riley Mills is the co-founder of Pinnacle Performance Company ( and co-author of The Pin Drop Principle. He has taught effective communication to executives and CEOs in over 30 countries across the globe.

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